Privacy Policy

Stitchonomy, located at Vlamingstraat 9, 2712 BZ Zoetermeer, is responsible for processing personal data as outlined in this privacy statement.

Contact Information:

Vlamingstraat 9, 2712 BZ Zoetermeer (NOT A VISITING ADDRESS)

Alyssa Westhoek is the Data Protection Officer for Stitchonomy and can be reached via help@thepatternclub.com.

Personal Data We Process

Stitchonomy processes your personal data because you use our services and/or because you provide this data to us. Below is an overview of the personal data we process:

– First and last name
– Address details
– Phone number
– Email address
– IP address
– Other personal data you actively provide, for example, by creating a profile on this website, in correspondence, or by telephone
– Data about your activities on our website
– Data about your browsing behavior across different websites (for example, because this company is part of an advertising network)
– Internet browser and device type
– Bank account number

Special and/or Sensitive Personal Data We Process

Our website and/or service does not intend to collect data about website visitors under 16 years of age unless they have parental or guardian consent. However, we cannot verify a visitor’s age. We recommend that parents be involved in their children’s online activities to prevent data from being collected about children without parental consent. If you believe we have collected personal data about a minor without consent, please contact us at help@thepatternclub.com, and we will delete this information.

Purpose and Basis

Stitchonomy processes your personal data for the following purposes:

– Processing your payment
– Sending our newsletter and/or promotional materials
– Being able to call or email you if necessary to carry out our services
– Informing you about changes to our services and products
– Offering you the option to create an account
– Delivering goods and services to you
– Stitchonomy also processes personal data if we are legally obligated to do so, such as information required for tax returns.

How Long We Retain Personal Data

Stitchonomy does not retain your personal data longer than necessary to achieve the purposes for which your data is collected.

Sharing Personal Data with Third Parties

Stitchonomy only provides data to third parties when necessary to fulfill our agreement with you or to comply with a legal obligation.

Access, Modify, or Delete Your Data

You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or to object to the processing of your personal data by Stitchonomy, as well as the right to data portability. You can request to access, correct, delete, or transfer your personal data, or to withdraw your consent or object to the processing of your personal data by sending an email to help@thepatternclub.com. To ensure that the request was made by you, please include a copy of your identity document. In this copy, please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and citizen service number (BSN) to protect your privacy. We will respond to your request as quickly as possible, within four weeks. Stitchonomy also reminds you that you can file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How We Secure Personal Data

Stitchonomy takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe your data is not properly secured or there are indications of misuse, please contact our customer service or via help@thepatternclub.com.

This privacy policy was prepared in October 2023 and last updated on October 12, 2023.

Cookie Policy

Cookies are small files a website places on your computer, smartphone, or tablet during your visit. Stitchonomy uses the following types of cookies:

Functional Cookies:

These cookies are essential for the proper functioning of this website and/or webshop, as well as for displaying product reviews. Examples include ‘saving’ products or services in your cart, remembering your login information, and managing your cookie preferences, such as allowing or refusing cookies.

Statistics Cookies:

We use Google Analytics to create anonymized reports of visitor traffic on our website. Google Analytics uses cookies to track data about website visits. More information about these cookies and their validity period can be found here. To learn more about Google Analytics’ privacy policy, click here. To enhance privacy, the following settings have been implemented:

– Google Analytics can only process your IP address in anonymized form.
– The ‘Data Sharing’ options in Google Analytics are disabled.
– Google Analytics cookies are not used in combination with other Google services.
– A data processing agreement is in place.

If you do not want Google Analytics to collect this data, you can download and install the ‘Google Analytics Opt-out Browser add-on’ for your web browser here.

Other Types of Cookies:

Stitchonomy does not use tracking cookies that allow third parties to track visitors across websites. These tracking cookies can be used to create a profile of you as a website visitor. As a visitor, you must give prior consent for this.

Social Media Sharing

Through Stitchonomy, you can share content via Twitter, Facebook, email, or WhatsApp. When you click on one of these share buttons, you leave Stitchonomy’s website. The privacy statement and cookie policy of Stitchonomy no longer apply. By clicking, you agree to the cookie policy of these services. For more information about the privacy policies of these platforms, see the links for Twitter, Facebook, and WhatsApp.

Managing Cookies

Via your browser settings, you can delete previously placed cookies and set the conditions under which new cookies may be placed. The method varies per browser. More information about adjusting your browser’s cookie settings can be found in the help function of your browser. The following links contain useful information about cookies and their management: consumentenbond.nl and consuwijzer.nl.

Without cookies, some features of this website may work less efficiently or not at all.

Questions?

If you have further questions about the cookies we use, please contact us through the contact form or by email at help@thepatternclub.com. This cookie statement was prepared in October 2023 and last updated on October 12, 2023.